City of Lakewood - Public Works

Public Works Department

Personnel

Brad Hutchinson - Certified Water Operator

Bobby Brooks

A 250-dollar Water Deposit is required for new service

Section 1 of Lakewood Ordinance 290 established a 250-dollar deposit requirement for new water service:

There is hereby established a security deposit of $250.00 to be paid by each applicant to secure the payment of cost for water service and refuse collection service in the City of Lakewood. The security deposit must be paid prior to the connection of water service and the providing of refuse collection service in the City of Lakewood.

Section 4 of the Ordinance allows the property owner to execute a Guaranty Agreement instead of the 250-dollar deposit:

In lieu of posting a security deposit as specified herein to secure the payment of water service and refuse collection service, all fee simple owners of the real property to which the service is to be provided may execute a Guaranty Agreement guarantying to pay all charges incurred to the City of Lakewood for water service and refuse collection service on the designated property being served. The property owner, at the discretion of the City Manager, may be required to furnish proof of ownership of the property.

Water Bill FAQ

When is my Bill due? Water bills are due on the 15th of every month. If the previous month
is not paid by the 25th, customer is subject to service cut-off on the 26th.

I've been turned off ! What do I do now? You must pay your bill in full plus a $25.00
re-connection fee before water service can be resumed.

Can I turn the water back on myself? No! Customers cannot turn their own water back
on. If you do you will be subject to a $50.00 tampering fee in addition to the re-connection
fee. Meters and curb-stops (on / off valves) have been damaged by customers tampering
with them. Repair or replacement costs will be at the customers expense.

What exactly am I paying for? Here is a breakdown:

Water - First 1000 gallons and minimum bill is $10.90, every additional 1000 gallons is $3.58

Sewer - First 1500 gallons is $6.05, every additional 750 gallons is $3.76

Garbage - $18.12

Additional fees listed on the bill include State taxes and the Sewer User Fee charged by Metro Water Service. Sewers are maintained by Metro Water Service.

How do Lakewood water rates compare to other cities or districts? A 2007 survey of 265 organizations across Tennessee - Lakewood ranked as follows:

5,000 gallons - $23.43 ... 141 out of 265

15,000 gallons - $ 59.23 ... 140 out of 265

25,000 gallons - $ 95.03 ... 145 out of 265

Lakewood is in the middle of the rankings in all categories and below the State average for 5,000 gallons. We purchase our water from Old Hickory Utility District.

Lakewood Water Department's Cross Connection Control Program is in compliance with:

The Federal Safe Drinking Water Act of 1974